30% of Medicare Advantage Members have cognitive impairment (e.g., dementia, stroke, Parkinson’s, etc.) and incur more than 50% of total hospitalizations, approximately 60% of total 30-day readmissions and 65% of total potentially preventable hospitalizations.
Members with cognitive impairment struggle with self-management and are difficult-to-engage because they are not able to participate in traditional health programs. They likely rely on a family caregiver (e.g., spouses, adult children or other family members) to help manage their overall health, including their associated chronic conditions and social determinants of health.
Increase Caregiver Self-Efficacy
Teach + Empower + Support
Our digital health programs are purpose-built to increase the knowledge, skills and confidence of family caregivers. An empowered family caregiver will be more proactive and effective in managing the care of a Member with cognitive impairment. We personalize our programs to deliver evidence-based education, software-based tools, remote coaching and support in topic area that include:
Reduce Potentially Preventable Member Hospitalizations
Predict + Monitor + Alert + Prevent
We train and support family caregivers to detect the signs and symptoms of potential health issues in their loved one and to take actions to mitigate the risk of an emergency department visit or a hospitalization.
Our programs utilize remote risk assessment, completed by caregivers and informed by predictive analytics, to develop insights about emerging Member health issues, and trigger actionable alerts.
We deploy two HIPAA-compliant family-caregiver-directed digital health programs to improve cost and quality outcomes for Medicare Advantage Members with cognitive impairment:
Our digital health programs can be accessed on any mobile device via the Ceresti Caregiver app, or from a web browser via the Ceresti Caregiver Portal. For caregivers who are not comfortable using modern technology solutions we send a dedicated, senior-friendly, cell-enabled Ceresti tablet (no wifi required) to the caregiver’s home.
Authorized family members can download the Ceresti Connect app to access education, upload photos to the primary caregiver’s mobile device, or message the primary caregiver. Ceresti coaches utilize our internally-developed Family Management software to support and empower multiple caregiver/Member dyads and their family members.
We personalize every program to maximize caregiver engagement, which allows us to empower and support family caregivers to the fullest extent possible. Our programs have achieved the following outcomes over more than 1,000 months of individual engagement by hundreds of caregiver/Member dyads in multiple regions and across both Medicare Advantage and Duals populations.
Average engagement time per week
Engagement time represents the total time a caregiver spends accessing educational content, completing assessments, messaging their coach or talking on the phone with their coach.
Average number of risk assessments completed per week
Risk assessments are completed by caregivers to provide actionable insights about their quality of life and the Member’s health status.
Average Net Promoter Score (NPS)
Contact us for a detailed summary of all of our outcomes.
Ceresti Health is a team of experienced and passionate professionals focused on improving cost and quality outcomes for individuals with cognitive impairment, starting with those who have Alzheimer’s Disease or other dementias. We have developed scalable technology-enabled digital health Programs that leverage family caregivers to optimize and supplement payer/provider care management teams in managing one of the most expensive, rapidly growing and difficult to manage populations.
Dirk Soenksen is a strategic results-oriented healthcare executive with over 25 years experience. Prior to Ceresti, Mr. Soenksen founded venture-backed Aperio and served in the positions of President/CEO/Chairman until its acquisition by Danaher/Leica Biosystems in 2012. He built a winning team that established Aperio as the recognized global leader in digital pathology, with a staff of 200, a rich portfolio of patents, healthy and growing revenue, multiple FDA clearances, and an installed base of more than 1,000 systems in 35 countries. He earned his AB degree in Chemistry from Bowdoin College, MSEE from the University of Pennsylvania, and his MBA from Pepperdine University.
Mark Wrenn has over 30 years experience developing reliable and scalable software architectures. Before co-founding Ceresti, Mr. Wrenn was Sr. Director of Product and Business Development at Aperio where he led the development of a global, HIPAA compliant, cloud-based second opinion network for pathology. He also served as Director of Professional Services where he delivered value-added software and services, including interfaces to third-party IT systems, for a pathology PACS. He earned his BSEng in Computer Science from the University of Connecticut.
Rob Lonardo has more than 35 years of experience in managed care with an emphasis on Medicare Advantage, Dual Eligibles and SPD (Seniors and Persons with Disabilities) populations. Rob’s career has included leadership roles at FHP Healthcare, Blue Shield of California and running a large IPA serving the Inland Empire and San Diego markets. Rob led CareMore Medical Enterprises for nearly 6 years, initially working for its physician owners, and subsequently running Growth and Business Development after Anthem’s acquisition of CareMore. Most recently, he worked at Alignment Healthcare in Orange, CA serving in multiple leadership roles.
Rob has a true passion for changing the way care is delivered, particularly to seniors. He has been a leader in improved coordination of care, better use of technology, using data to help health plans ‘find’ the patients that need them most, and assuring that every member with any disease or condition gets the care they need when and where it should be delivered.
Dr. Norman has 30 years of experience in population health, value-based care, and provider transformation. His career has focused on supporting provider & health systems, ACOs, and health plans as they pivot to the value-based care era where cost efficiency, quality outcomes, and experience of care are balanced to formulate the overall value of health care delivery.
Most recently, Dr. Norman led the Health System Consulting practice at Willis Towers Watson where he worked directly with health systems transitioning to value-based care. Previously, he served as Chief Medical Officer for xG Health Solutions, where he adapted and disseminated the value-based care know-how and tools developed by Geisinger Health System for other delivery systems transforming from fee-for-volume to fee-for-value care models. Before that, he held a series of executive leadership roles in multiple sectors of the healthcare ecosystem, with a consistent focus on population health management and value improvement.